The White Salamander is here to ensure that the skating community has access to high quality, affordable decks; with superior graphic designs.
Our warehouse in Colorado
Returns
Returns are accepted only under the following conditions:
The return must be received by White Salamander skateboards within 30 days of purchase. The returned item must have its original tags attached. The returned item must be unworn and in new condition. All returns are subject to a $5.00 restocking fee per package. Refunds
After receiving the returned item, White Salamander skateboards will credit the customer's account for the original purchase price minus the $5.00 restocking fee. White Salamander skateboards will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to White Salamander skateboards. White Salamander skateboards will not re-ship any order that is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete.
Exchanges/Returns
To exchange an item, the customer must return the unwanted item according to the return procedures listed above. A refund will be credited to the customer's account, and the customer must place a new order for the desired item.? White Salamander skateboards Return Instructions:
Please mail shirt along with short note with correction to be made too:
White Salamander Skateboards 3020 Zephyr Drive Colorado Springs, CO 80920
Once we receive customer returned merchandise we will immediately take care of corrections that need to be made. We will review your invoice and corrections you have given and will correct any errors made on our behalf.
If at any time you are having trouble with your return, please send an email to orders@thewhitesalamander.com. Thank you
We sure do!
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary.
This store is powered by Storenvy, an online store system and marketplace for people like bands, clothing companies, record labels, artists, nonprofits and everyone else who has ever needed an online store. Shoppers can purchase items from multiple stores from all over the world and check out in one step.
The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.
